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OPEN ROLES

Remote Operations Manager (contractor) Job Opening (for email marketing agency)

SUMMARY

We are looking for an ruthlessly organized team player with an eagle eye for the details, an insatiable urge to get things done and projects moved forward, and a superpower for being able to distill ideas into actionable tasks. 

 

ABOUT THE ROLE

This is a remote contract role for an email marketing agency (a client of Alderaan who we already provide fractional COO services to), with an hourly rate of $55/hour based on experience. Hours start at 10 per week, and have room to grow for the right fit.

*Please note that this is just ONE opportunity to start with through working with Alderaan, but we're growing and plan to have more clients for you over time!

Ideal location is based in the US, but I'm open to chatting if you're in Canada, too.

 

RESPONSIBILITIES

As the Operations Manager, you are responsible for …​

  1. Project Management – oversee, coordinate, and manage the delivery team and tasks to ensure projects are delivered on time and at our quality standards

  2. Process Development – build, implement, and test delivery processes with the team

  3. Operations Management – monitor basic daily operations while looking for efficiencies and opportunities for improvement

 

You’ll work closely with the CEO and COO to determine priorities and with the Account Managers to manage projects and tasks.

We communicate through Slack and manage workloads through ClickUp (our project management platform). 

DOES THIS SOUND LIKE YOU?​​

  • A master of organization to coordinate team member activities

  • Strong project management skills and a track record of removing bottlenecks in projects

  • Proactive problem solver, with the emphasis on proactive as you need to constantly be pushing things forward for others (so if you don't do it yourself, you can't lead by example)

  • Confident tech skills, meaning you have experience with a lot of online platforms commonly used at digital agencies and can figure things out quickly

 

HAVE YOU DONE THIS BEFORE?

During our hiring process, we’ll be looking for this type of prior experience: 

  • Minimum 3+ years of operations/project management experience (or similar)

  • Experience with 

    • Managing multidisciplinary digital marketing teams (particularly email marketing), 

    • Addressing operational concerns and issues, 

    • Developing and implementing operational procedures and policies

  • Prior remote work experience

  • Strong Google Workspace experience

  • Previous agency experience is required

READY TO APPLY?

Fill out the application linked below!

 

 

We read and respond to every application and are looking forward to hearing from YOU!

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